FAQs

Frequently Asked Question


What length of lace do I need for my boot/shoes?

Our collections page is arranged by type of shoe/boot, but you may want a bit more information about what length you need. The safest bet is to measure the laces you're replacing. If you aren't able to do this, visit our lacing guide.

 
Does each package have 1 or 2 laces?

Each package comes with a pair of laces so you can replace the laces is both shoes. 

What happens if I have issues with my laces?

 
If you have an issue with any Benjo's product, send us an email to sales@benjos.com. We stand behind each and every one of our products and will replace any defective laces. 

What material are Benjo's laces made from?

Our golf and dress shoe/boot laces are made from a high quality waxed cotton ensuring durability and a distinguished look. Our Vans and work boot laces are made from vibrant two-tone nylon. 

 
What is your return policy?

If you're unsatisfied with your product, we will accept the return and refund the purchase price of your order.

How long will it take my order to ship?

 
Most orders will be fulfilled either the day of, or the follow morning. You will receive notifications via email when your order is fulfilled as well as any tracking information. Depending on your location, shipping times will vary. 

Where else are Benjo's laces sold?

Benjo's is proud to work with some of the best brick and mortar retailers through the US, Canada, and Australia. We will release a list of current retailers on our site soon.